Introduction

AdGro Bannerghatta Hair Clinic is committed to protecting the privacy of individuals who visit our website, book consultations, or use our hair treatment services. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and contact details
• Health Information: Hair and scalp-related information shared during consultations for treatment planning
• Appointment Details: Preferred dates, times, and consultation notes
• Technical Data: IP address, browser type, device information, and website usage patterns
• Communication Data: Messages, emails, and queries sent to our clinic

How We Use Your Information

• To provide personalized hair treatment consultations and services
• To schedule, confirm, and manage appointments and follow-ups
• To communicate treatment plans, progress updates, and clinic information
• To improve our website, services, and patient experience
• To send relevant offers, educational content, and clinic updates (with your consent)
• To comply with legal obligations and maintain medical records as required

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only:

• With your explicit consent for specific purposes
• With healthcare professionals within our clinic for treatment purposes
• When required by law or to protect our legal rights
• With trusted service providers who assist in clinic operations (under confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, please note that no method of electronic transmission or storage is 100% secure. We encourage you to also take precautions to protect your personal information.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. By using our site, you consent to our use of cookies as described in our Cookie Policy.

Your Rights

You have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information, subject to legal requirements
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for marketing communications at any time
• Data Portability: Request transfer of your data to another organization

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Medical records are maintained in accordance with applicable healthcare regulations.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: customercare@adgrohairclinicbannerghatta.in

Phone: +91 95856 56789

Address: SASVATRASHA ENTERPRISE 2nd Floor, No 81/3/2, L.R. Towers, Begur Hobli Bannerghatta Road, Above Anand Sweets, Hulimavu, Bengaluru, Bengaluru Urban, Karnataka, 560076

For data protection inquiries, you may also contact our Data Protection Officer at the above address or email.